مجله پژوهش سلامت

معاونت پژوهش و فن آوری بیمارستان بقیه اله عج

– رشیدی مهناز، حسینی سید مجتبی، علی محمدزاده خلیل، ترابی رضا، یارویسی عقیل، علیدادی ابوذر. به کارگیری فرآیند تحلیل سلسله مراتبی در ارزیابی ارتباط شایستگی های رهبری مدیران و کادر اجرایی با شاخص های عملکردی بیمارستانها، مجله پژوهش سلامت. دوره ۴، شماره ۴، تابستان ۹۸، ص ۲۵۲ – ۲۴۴

Applying Hierarchical Analysis Process to Evaluating the
Relationship between Leadership Competencies and
Managers with Hospital Performance Indicators
Mahnaz Rashidi 1
, Seyyed Mojtaba Hosseini 1*, Khalil Ali Mohammad Zadeh 1
, Reza Torabi 2
, Aghil Yarvaisi 3
, Abouzar Alidadi 4
۱ Department of Health Services Management, Faculty of Management, Islamic
Azad University, Tehran-North Branch, Tehran, Iran.
۲ Center for Molecular Biology, Institute of Martial Medicine, Baqiyatallah Institute
of Medical Sciences, Tehran, Iran
۳ Research Department of National Defense University and Ministry of Defense
Research Center, Tehran, Iran
۴ Department of Health Services Management, Health School, Baqiyatallah
University of Medical Sciences, Tehran, Iran
* Corresponding Author: Seyyed Mojtaba Hosseini, Assistant Professor,
Department of Health Services Management, Faculty of Management, Islamic
Azad University, Tehran-North Branch, Tehran, Iran, Tel: 021-22614827. Email:
hosseinisch@yahoo.com
Received: 2019/01/13 Accepted: 2019/10/3 Online published: 2019/10/3
©۲۰۱۹ Deputy of Research and Technology of Baqiyatallah Hospital

Abstract
Introduction: The purpose of this study was to apply the Analytical Hierarchy Process
(AHP) method to evaluate the relationship between managers ‘and executives’ leadership
competencies with hospital performance.
Materials and Methods: The present study was a descriptive-analytical study using
leadership competency questionnaire. Evaluated indices include of communication skills,
decision making, encouragement and innovation, work communication, leadership and
professional skills, self-esteem, and teamwork, which measured by 5 scales. Then, three
basic performance indicators of hospitals as bed occupancy rate, bed turnover ratio, mean
duration or length of stay were studied. The data were analyzed using analysis of variance
and Pearson correlation.
Results: There was a positive and significant relationship between the components of
managers’ competence with the performance indices of the studied hospitals (P= 0.01).
The mean scores of leadership competencies were better in hospital managers number
three than others. Hospital No 2 also gained the highest scores in terms of leadership
competencies (0.55649) and performance indicators (0.55817).
Conclusion: Assessment of leadership competency in hospital managers and executives
and performance indicators improves structures to superior systems, modernization and
empowerment of personnel, transformation of hospitals and health centers, increasing
productivity and reducing existing costs.
Keywords: Leadership Competencies, Hierarchical Analysis, Hospital Managers