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دو مقاله کاربردی جهت مطالعه و استناد

۲۰۱۶ Jan 20;13(1):e29424.

doi: 10.5812/iranjradiol.29424. eCollection 2016 Jan.

Application of Analytical Hierarchy Process Approach for Service Quality Evaluation in Radiology Departments: A Cross-Sectional Study

Affiliations 

Free PMC article

Abstract

Background: Radiology department as a service provider organization requires realization of quality concept concerning service provisioning knowledge, satisfaction and all issues relating to the customer as well as quality assurance and improvement issues. At present, radiology departments in hospitals are regarded as income generating units and they should continuously seek performance improvement so that they can survive in the changing and competitive environment of the health care sector.

Objectives: The aim of this study was to propose a method for ranking of radiology departments in selected hospitals of Tehran city using analytical hierarchical process (AHP) and quality evaluation of their service in 2015.

Materials and methods: This study was an applied and cross-sectional study, carried out in radiology departments of 6 Tehran educational hospitals in 2015. The hospitals were selected using non-probability and purposeful method. Data gathering was performed using customized joint commission international (JCI) standards. Expert Choice 10.0 software was used for data analysis. AHP method was used for prioritization.

Results: “Management and empowerment of human resources” (weight = 0.465) and “requirements and facilities” (weight = 0.139) were of highest and lowest significance respectively in the overall ranking of the hospitals. MS (weight = 0.316), MD (weight = 0.259), AT (weight = 0.14), TS (weight = 0.108), MO (weight = 0.095), and LH (0.082) achieved the first to sixth rankings respectively.

Conclusion: The use of AHP method can be promising for fostering the evaluation method and subsequently promotion of the efficiency and effectiveness of the radiology departments. The present model can fill in the gap in the accreditation system of the country’s hospitals in respect with ranking and comparing them considering the significance and value of each individual criteria and standard. Accordingly, it can predict an integration of qualitative and quantitative criteria involved and thereby take a decisive step towards further efficiency and effectiveness of the health care evaluation systems.

Keywords: Evaluation; Iran; Joint Commission International (JCI); Quality; Radiology.

 

Survey on Mental Health of Iranian Medical Students: A Cross- sectional Study in Islamic Azad University

 AUTHORS

Khalil Alimohammadzadeh ۱ , ۲ , * Meisam Akhlaghdoust ORCID ۳ Seyed Abdolmajid Bahrainian ۴ Abasat Mirzaei ORCID ۵

۱M.D., Ph.D., Associate Professor, Department of Health Services Management, North Tehran Branch, Islamic Azad University, Tehran, IR Iran

۲Health Economics Policy Research Center, Tehran Medical Sciences Branch, Islamic Azad University, Tehran, IR Iran

۳M.D., Pars Advanced and Minimally Invasive Medical Manners Research Center, Pars Hospital, Iran University of Medical Sciences, Tehran, Iran

۴M.D., Ph.D., Associate Professor of Clinical Psycology, Shahid Beheshti University of Medical Sciences, Tehran, IR Iran

۵Ph.D., Faculty Member of Islamic Azad University, Tehran Medical Sciences Branch, Tehran, IR Iran

Abstract

Mental health is the most important factor that influences all aspects of life including academic achievements. The present study aimed at evaluating students’ mental health who started their education in September 2014 at Islamic Azad University of Medical Sciences in Tehran. The present cross-sectional study included 907 medical students (biology, health, medical, paramedical, medical engineering, nursing, and midwifery). All students in the first week of their university activities filled the mental health questionnaire. Subsequently, they were coded and their demographic information was analyzed by SPSS. Our results revealed that 19.5% of the medical students suspected to have a mental disorder.

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